Designing a Modern, Secure, and Simple VDR Experience

Product Designer

Product Designer
Finalis | Sep to Oct 2025
Finalis | Sep to Oct 2025

Summary

Finalis needed a modern, reliable, and easy-to-use Virtual Data Room that could support key stages of the deal lifecycle—from initial document exchange with clients to investor review. I redesigned the VDR end-to-end, bringing clarity, simplicity, and the right level of security, while introducing scalable foundations for future analytics and automation.

The new Finalis Data Rooms give users a simpler, faster, and more predictable way to manage and share deal materials. It streamlines permission control, supports secure collaboration across bankers, issuers, and investors, and reinforces Finalis as a trusted, safe space within the dealmaking ecosystem.

Beyond the core experience, the VDR evolved to include analytics and AI-assisted capabilities, helping admins turn activity into actionable insights and interact with documents in a more intelligent way.

My contribution

UX Research · Competitive Analysis · Journey Mapping · UX Strategy · UI Design · End-to-End Design · MVP Design

Problem Framing

The existing VDR suffered from:

  • Outdated UI and unclear navigation

  • Limited security controls that did not align with user expectations

  • Granular permissions that were unnecessarily complex for most scenarios

  • No visibility into investor engagement or document activity

  • Frequent bugs and user complaints, especially during uploads and permission setup

  • Lack of alignment with real deal workflows and the needs of bankers and investors

Users relied heavily on support and workarounds. The experience didn’t match industry standards, and the tool wasn’t perceived as trustworthy by clients or investors, making adoption difficult.
Bankers & Clients
  • A secure, trustworthy space to manage sensitive documents

  • Scalable and simple permission setup for large investor groups

  • Visibility into investor engagement to measure interest

Investors
  • Fast, frictionless access to materials

The Business
  • A built-in VDR designed to support deal execution while avoiding unnecessary complexity

  • A scalable foundation for analytics and future growth

  • A simple experience with lower support dependency

  • Stronger positioning within the investment banking ecosystem

The Process

Discovery & Foundations

I consolidated existing insights, revisited past research, and analyzed competitor VDRs to understand baseline expectations. I also audited the current experience and reviewed support feedback to identify recurring friction points.

By connecting these findings with deal lifecycle insights, I aligned user needs with each stage of the transaction and defined what the VDR needed to support end-to-end.

A Deal-Centered Journey

I mapped how document-sharing needs evolve throughout a transaction:

  1. Post-engagement: Clients share initial folders and sensitive documents

  2. Preparation & review: Bankers refine materials and collaborate internally

  3. Investor access: Dozens of viewers may need structured, bulk permissions

  4. Interest measurement: Engagement becomes a key signal for deal progress

This journey became the backbone of the VDR redesign.

Approach

1. Define the Core MVP

Given the urgency, we focused on delivering a version that felt modern, simple, and reliable, covering essential VDR capabilities without unnecessary complexity, and creating a structure that could scale later.

2. Simplify Roles and Permissions

Most users don’t need complex matrices, so we reduced everything to three clear roles: Admin, Editors, Viewers.
For file-level permissions, we opted for practical security rather than heavy restrictions that modern tools can easily bypass:

  • Watermarks with the viewer’s email

  • One private folder for preparation that viewers can't access (Prep-room)

  • Bulk permissioning via investor groups

3. Build a Clear Document Structure

Introduced a structured tree view to help users handle large document sets.
A default Pre-Room folder provides:

  • A private space for internal prep

  • A future-ready spot to sync approved deal documents automatically

4. Introduce Basic Activity Tracking

To help users meassure investor interest, the MVP tracks: Logins, Sign-ups, File views This creates a foundation for future dashboards, heatmaps, and engagement insights.

The Outcome

A Simpler, More Trustworthy VDR

The new Finalis Data Rooms is intentionally simple easy to use, secure enough for sensitive materials, and efficient for both small and large groups of stakeholders. Key improvements:

  • Clear roles with predictable permissions

  • A structured document tree

  • Group-based sharing for large investor lists

  • Watermarking to increase perceived security

  • Activity tracking foundation

New Chapter

From Data to Insights

This is a quick prototype based on the Figma design, built to showcase interactions, animations, and transitions. Give it a try!


After testing the MVP, we identified two key opportunities:
making activity data actionable, and helping admins quickly access and validate information across documents.


We evolved the VDR in two directions:

-> Turning activity into insight
The activity log became an analytics layer that surfaces engagement patterns. Admins can now identify active investors, track interest over time, and detect high-impact documents, enabling more informed follow-ups throughout the deal lifecycle.

->Turning documents into answers
We introduced an AI-assisted, conversational layer that allows admins to query multiple documents at once. This helps quickly find, validate, and organize information, making it easier to respond to investor questions and ensuring materials are clear and interpretable.
This also serves as an early step toward a more robust Q&A experience, transforming the VDR from a document repository into a tool for decision-making.

Let's Work Together!

Rocio Navarro
Buenos Aires, Argentina.
rocionavarro.ux@gmail.com

Let's Work Together!

Rocio Navarro
Buenos Aires, Argentina.
rocionavarro.ux@gmail.com

Let's Work Together!

Rocio Navarro
Buenos Aires, Argentina.
rocionavarro.ux@gmail.com